Offline use and troubleshooting

Understand cached information, queued work, retries and the safest recovery steps.

When the connection disappears

TourNote keeps verified band information available on the iPhone. New work is stored locally and labelled as waiting to sync until the server accepts it.

When a change needs attention

A failed delivery can be retried. If another person changed the same information, TourNote preserves both versions and asks you to choose what to keep.

Safe first steps

Check the connection and the status shown beside the affected work. Keep the app installed and do not recreate the same entry while an earlier change is still queued.

Refresh the current screen when online.
Use the offered retry or conflict-resolution action.
Contact support with the band name and visible error message if the issue remains.